The Director-General of the National Agency for Food and
Drug Administration and Control (NAFDAC), Dr. Dora Akunyili,
has said that the Agency has strived to ethrone the ethics
of value for money in its task of meeting its statutory
responsibility of ensuring that drugs, foods, Cosmetics,
Chemicals, medical devices, detergents and packaged water
manufactured, imported or used in Nigeria meet required
standard for safety, efficacy and quality.
Dr. Akunyili, who spoke on the topic: "Value for Money,
the NAFDAC Experience" at the presentation in Lagos
of the book: "The Pursuit of Value for Money"
written by Mr. Sam S. O. Afemikhe, Managing Partner, S.
S Afemikhe and Co, a firm of chartered accountants, said
NAFDAC has been able to do that by ensuring that regulated
products by it meet the book's prescribed requirements of
the 3Es of Economy, Efficiency and Effectiveness.
The "NAFDAC's four-way experience of value for money
involves the government, the populace, investors and the
Agency", she remarked, pointing out that "value
for money transcends getting satisfaction from services
rendered, investment and business ventures, to buying simple
and essential things like the food we eat."
Expounding further on that, Dr. Akunyili explained: "For
the government, we ask ourselves, Is government getting
the intended and desired result for creating the agency?
Are we ensuring that the health of the nation is safeguarded?
"For the populace, we ask ourselves: Are they getting
satisfaction, do they have access to the right quality products
for their use or consumption?
"For the investors, we check if they are getting benefit
from our efforts to put in place an effective and strong
regulatory environment intended to promote their genuine
business in NAFDAC regulated products and for the Agency,
we are interested in knowing if the methods adopted and
efforts put in place in carrying out our mandate are yielding
fruits in form of eradication of fake drugs and sanitation
of the system in the area of regulated products.
"In NAFDAC's experience of giving value for money,
we started by carrying the public along through emphasis
on enlightenment, persuasion and dialogue before enforcement.
The public is informed that we have established and published
Guidelines and Standard Operating Procedures for all our
processes.
"Products that do not meet the set standards are not
approved for use. Imports not conforming to these standards
are denied entry or destroyed if already imported.
"And as recommended by the book, we measure quality
by assessing our success or failure, timeliness and customer
care".
The Director General further stated that productivity in
the Agency was enhanced through a healthy and active labour
force.
The practice, she explained, results in elimination of
waste and maximisation of the use of scarce resources ,
explaining further that "transparency and accountability
are encouraged and fraudulent practices are severely punished.
For us in NAFDAC, performance measures are not only importanat,
but indispensable. By destroying poor quality products and
punishing their dealers, operators with efficient systems
and products are encouraged and rewarded, and this enhances
value for money to all stakeholders." Added to that,
she said: "Our experience is in tandem with the following
quote from the book, being presented today: "Economy,
efficiency and effectiveness do not just happen. In almost
every situation, changes- oftenuncomfortable changes, involving
people doing things differently-will be involved".
She continued: "In NAFDAC, we know the meaning of
change, and we have experienced change and are constantly
experiencing change of psyche, mindset and orientation of
our workers, in fact, it is a cultural revolution. There
is also a concurrent change in methods, strategies, etc.,
in our regulatory processes...
"The book, being presented today, "The Pursuit
of Value for money" is coming at a most appropriate
time. Services at all levels must be rendered in Nigeria
in pursuit of value for money and not for the sake of money.
"Professionals must render service to take into account
value for money. Politicians and people in government should
give value for money by rendering worthy service ... Such
services will translate to success, efficiency and effectiveness
to the good of all and sundry."
Reviewing the book dedicated to the late former Group Managing
Director of the Nigerian National Petroleum Corporation
(NNPC), Mr. Aret Adams, Dr. Pat Utomi of the Lagos Business
School, on the other hand, called for a change of attitude
in the way Nigerians think and act.
He said the book discusses the three Es of Economy, Efficiency
and Effectiveness.
He berated the political class for abandoning their primary
assignment of service to the people, noting with regret
that most political office holders do not understand the
principles and essence of governance. Utomi recommended
the book for all public office holders nationwide.
In a goodwill message at the event, son of the late Aret
Adams, Mr. Aret Adams Jnr. said his late father laid emphasis
on self-improvement in all fields, "including the enhancement
of personal leadership skills, improving the environment
and the life of man generally.